Contact
Talk to a person at ZamTicket
Email is the fastest way to reach us. For a booking or payment problem, include your ticket number, the phone number you booked with and the payment reference — that lets us find it immediately.
Contact channels
Bookings, tickets and payments
Something wrong with a ticket, a payment that went through without a seat, or a stay reservation? Email support with your details.
Bus operators
Want to sell your seats on ZamTicket? The application form is on the operators page; we contact you to complete onboarding.
Lodges, hotels and guesthouses
Listing is self-serve. If you get stuck, message the listing help line on WhatsApp and we will walk through it with you.
Company, press and partnerships
ZamTicket is based in Lusaka: 6th Floor, Tazara House, Dedan Kimathi Road, Kamwala, Lusaka. For press or partnership enquiries, email us and mention it in the subject line.
Before you write
Many questions are answered in the FAQ — how tickets work, what happens if a payment succeeds without a seat, and how cancellations are handled. Your tickets are always under My bookings.